Original Research

Supplier involvement as the link between information sharing, e-procurement and small and medium enterprises performance in South Africa

Teboho M. Mofokeng
Acta Commercii | Vol 25, No 1 | a1423 | DOI: https://doi.org/10.4102/ac.v25i1.1423 | © 2025 Teboho M. Mofokeng | This work is licensed under CC Attribution 4.0
Submitted: 24 March 2025 | Published: 15 August 2025

About the author(s)

Teboho M. Mofokeng, Department of Business Management and Economics, Faculty of Economic and Financial Services, Walter Sisulu University, Mthatha, South Africa

Abstract

Orientation: Supplier involvement has been found to influence firm performance with information sharing and e-procurement identified as aspects that are fundamental to its efficacy. This dimension of supply chain interactions has however received little research attention – which is alarming, given how important these variables are in the success of buyer–supplier relationships.
Research purpose: The purpose of the study was to explore the role of supplier involvement in the relationship between information sharing, e-procurement and firm performance in the small and medium enterprise (SMEs) sector of South Africa – a section that needs intervention.
Motivation for the study: Supplier involvement is a dimension of business that can contribute towards increased performance of a firm. It has become a strategic imperative in the challenging SME sector of South Africa. Furthermore, information sharing and e-procurement can allow supplier involvement to be more effective. However, without empirical research, the potential for a practical contribution to the sector is not possible. Herein lies the motivation for the present study.
Research design, approach and method: This is a quantitative study, and a correlational research design was used. A sample size of 120 SMEs was acquired and data was collected through the survey method by means of simple random sampling.
Main findings: The results indicated support for the relationship between information sharing and supplier involvement and that of information sharing and e-procurement.
Practical/managerial implications: The results suggest that information sharing is key in ensuring that supplier involvement and e-procurement within the SME sector is effective.
Contribution/value-add: The study expands insight into the role of supplier involvement within the SME sector.


Keywords

supplier involvement; information-sharing; e-procurement; firm performance; small and medium enterprises; South Africa

JEL Codes

L10: General

Sustainable Development Goal

Goal 9: Industry, innovation and infrastructure

Metrics

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Total article views: 792

 

Crossref Citations

1. Reflecting on Acta Commercii in 2025
Geoff A. Goldman
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doi: 10.4102/AC.v25i1.1505