Original Research

Customers' evaluation of service

J. Tsosa
Acta Commercii | Vol 2, No 1 | a24 | DOI: https://doi.org/10.4102/ac.v2i1.24 | © 2002 Copyright Status: Not provided. Contact Holding Institution to verify copyright status. Rights Holder: University of Johannseburg
Submitted: 05 December 2002 | Published: 05 December 2002

About the author(s)

J. Tsosa, Engen, South Africa

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Abstract

The analysis on the aspect chosen will provide an understanding and expand more on the strategic thinking that impact on corporate image on quality, customer satisfaction and loyalty for customers with varying degrees of service expertise.

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