Original Research

Non-relational conditions necessary for mentoring of black small business owner–managers in South Africa

Chantal Rootman, Elmarie Venter, Makatleho J. Matabooe
Acta Commercii | Vol 17, No 1 | a443 | DOI: https://doi.org/10.4102/ac.v17i1.443 | © 2017 Chantal Rootman, Elmarie Venter, Makatleho J. Matabooe | This work is licensed under CC Attribution 4.0
Submitted: 05 October 2016 | Published: 17 October 2017

About the author(s)

Chantal Rootman, Department of Business Management, Nelson Mandela University, South Africa, South Africa
Elmarie Venter, Department of Business Management, Nelson Mandela University, South Africa, South Africa
Makatleho J. Matabooe, Department of Business Management, Nelson Mandela University, South Africa, Lesotho


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Abstract

Orientation: This study focuses on effective mentoring of black small business owner–managers. It aims to gain an understanding of non-relational conditions necessary for the mentoring of their businesses.
Research purpose: To identify non-relational-based conditions for effective mentoring of black small business owner–managers. Effective mentoring can help enhance business management skills and improve the survival of small businesses in South Africa.
Motivation for the study: Previous research on mentoring mainly focused on relational conditions required for mentoring. It is equally important to investigate non-relational conditions required for mentoring and provide recommendations to help achieve effective mentoring of small business owner–managers.
Research design, approach and method: An interpretivism paradigm and qualitative research methodology were followed. The experiences of participants were obtained through semi-structured interviews.
Main findings: Conditions surrounding the accessibility of the mentoring location, accessibility of mentoring resources, capacity of mentors, financial support, marketing strategies and practical arrangements for the mentoring process are essential during mentoring of black small business owner–managers.
Practical and managerial implications: Investigating the experiences of mentors, mentees and board members or managers provides insight into non-relational conditions required for effective mentoring of black small business owner–managers. Recommendations are provided to help enhance mentoring facilities and ultimately the success and longevity of small businesses.
Contribution and value-add: Knowledge of non-relational conditions required for effective mentoring could result in successful skills development of owner–managers. Ultimately, the decision-making of owner–managers could be improved, and the success and longevity of their businesses could be enhanced.

Keywords

SMEs; small businesses; mentoring; management skills

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