The influence of social media service quality on client loyalty in the South African banking industry

Bramwell K. Gavaza; Kim L. Viljoen; Liezel Cilliers

Crossref Citations

1. Emotional brand communication on social media to foster financial well-being
Charmaine du Plessis
Online Journal of Communication and Media Technologies vol: 13 issue: 4 first page: e202342 year: 2023
doi: 10.30935/ojcmt/13452

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