For full functionality, including active links, we recommend downloading the PDF. Certain interactive features may not operate within the embedded viewer.
Download this PDF file

 

Crossref Citations

1. Incidencia de las TIC en la percepción de calidad en el servicio en tiendas de abarrotes de Mérida, Yucatán, México
Pastor Alejandro Polanco Carrillo, Francisco Iván Hernández Cuevas, María Antonia Morales González
Economía & Negocios  vol: 4  issue: 2  first page: 249  year: 2022  
doi: 10.33326/27086062.2022.2.1463

2. Communication Strategy in Building Corporate Image (a Case Study on PT KAI Divre IV Tanjungkarang)
Wardah Ulfa, Wawan Hernawan, M Denu Poyo
CONVERSE Journal Communication Science  vol: 2  issue: 1  first page: 6  year: 2025  
doi: 10.47134/converse.v2i1.4702

3. Customer experience, satisfaction and loyalty in business-to-business markets: Does the chain hold across customer segments?
Gert Human, Caitlin C. Ferreira, Jeandri Robertson, Michelle Whiterspoon
Acta Commercii  vol: 20  issue: 1  year: 2020  
doi: 10.4102/ac.v20i1.855

4. Business Communication Strategy In Improving Customer Confidence Regarding The Quality of Drinking Water Companies For Regional Drinking Water
Dea Kurniawan, Budhi Waskito, Noning Verawati
Interaction Communication Studies Journal  vol: 2  issue: 1  first page: 10  year: 2025  
doi: 10.47134/interaction.v2i1.4225