Author Details

Makanyeza, Charles, Department of Marketing, School of Entrepreneurship & Business Sciences, Chinhoyi University of Technology, Zimbabwe

Vol 16, No 1 (2016) - Original Research
Are all customers really the same? Comparing service quality and satisfaction between residential and business telecommunications customers
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Vol 17, No 1 (2017) - Original Research
Consumer ethnocentrism in developing countries: Application of a model in Zimbabwe
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