Are all customers really the same? Comparing service quality and satisfaction between residential and business telecommunications customers

Charles Makanyeza; Darlington Mumiriki

Crossref Citations

1. Investigating the antecedents and outcome of commitment in a business-to-consumer service environment
Mornay Roberts-Lombard, Fulufhelo H. Nemadzhilili, Gabriella S.M.Q. Coelho, Onnalena S. Mangope
Acta Commercii vol: 22 issue: 1 year: 2022
doi: 10.4102/ac.v22i1.1028

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Acta Commercii | ISSN: 2413-1903 (PRINT) | ISSN: 1684-1999 (ONLINE)